Returns & Refunds

REFUND POLICY

ALL SALES FINAL 

If an item is damaged or defective, we will issue you a full refund as long as the item's issue proof is provided and is done within 30 days of order arrival. 

If you are eligible for a refund, we will send you a refund confirmation email, the refund will be in your account within a few days after we receive the item back.

To see your eligibility, contact us on the contact page or support@shopurbanthread.com.